As of May 1, 2019, the Ontario Child Advocate’s Office is closed.
The Ontario Ombudsman’s jurisdiction now includes children’s aid societies, as well as other protection matters under the Child, Youth and Family Services Act. A dedicated Children and Youth Unit has been established for this work. The new unit can answer questions, provide information about the rights of children and youth, conduct investigations, and address complaints from young people and adults who may have concerns about services provided under the Child, Youth and Family Services Act.
The Ombudsman’s Office can be reached at 1-800-263-2841. Additional information about these changes, and the services available can be found on the Ombudsman’s website:
https://www.ombudsman.on.ca/what-we-do/topics/children-youth .