Hamilton Child and Family Supports is committed to ensuring that all persons with disabilities have equal access to programs, services, and activities offered by HCFS. In accordance with the Accessibility for Ontarians with Disabilities Act (2005), HCFS has developed policies, procedures, and practices consistent with the principles of dignity, independence, integration, and equal opportunity. All documents are available in accessible formats upon request.
The ultimate goal of Hamilton Child and Family Supports is to meet and surpass service-user expectations, while serving people with disabilities. Comments on our services regarding how well those expectations are being met are welcomed and appreciated. Feedback regarding the way HCFS provides services to people with disabilities can be made by contacting the Director of Human Resources. Feedback may be provided by e-mail info@hamiltoncfs.ca, letter, verbally or in person by setting up an appointment. A response to all feedback, available in accessible formats, can be expected within seven days.